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Customers usually ask

How long does the preparation take?

All orders are processed from our logistics center in less than 12h, only H|Optical™ orders can take up to 72 working hours.

How long does it take to receive the order?

Once processed, the order will be delivered by the courier within 24/48 working hours in Italy. In 3-7 working days for EU and International.

How does the Return work?

You can return within 30 days of receiving the order and request a voucher, exchange or refund. For more info visit our Return Policy .

Can I pay on delivery?

You can pay the courier directly in cash upon delivery at no additional cost.